Bridging Differences: The Role of Socialization and Inclusivity in Fostering Employee Performance in Healthcare Sector

Abstract

The main goal of this study is to obtain a more profound understanding of employee performance among healthcare staff, while also focusing on promoting organizational socialization and inclusion in the workplace. Moreover, the study aims to determine the level of ease with which individuals from diverse backgrounds may integrate into the ideal work environment by examining their organizational commitment. The study employed probability sampling with a random sampling approach as the population is known, and the sample size is 329. Regardless of the fact that inclusive workplaces have three separate characteristics, this research focuses solely on the sector that actively promotes them.

This research shows that with the arrival of Industry 5.0, the age of people relationships, hospital workers may concentrate on acquiring new knowledge and retaining their existing experience when they are more committed and socialized to be ready for the competitive phase of progress. In addition, the study found that when hospitals fail to prioritize inclusiveness, it leads to the creation of a hostile work environment for healthcare workers. According to the results, a hospital must have a diverse workforce to boost employee performance. Doctors and Nurses adapt to new opportunities and juggle many tasks at once. Effective socialization and the development of organizational commitment sustain and increase employees' performance. Given the lack of direct evidence linking organizational socialization negatively to perceived organizational inclusion in hospitals in Pakistan, Organizations should strive to design socialization processes that promote equity, diversity, and inclusivity to ensure all employees feel valued and included.